Refund & Return Policy

Returns

We accept return requests within 7 days from the date of delivery.

To qualify for a return, the product must be unused, in its original condition, and returned in its original packaging.

Non-Returnable Items

  • Used products
  • Damaged products caused by misuse
  • Products returned after the allowed return period
  • Digital products and gift cards

Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed through the original payment method within a reasonable period depending on your payment provider.

Exchanges

We replace products only if they arrive defective, damaged, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or sent incorrectly.

Contact Us

Email: alezziali100@gmail.com
Phone: +966535873209
Location: Dammam, Saudi Arabia
Website: https://hadiexpress.com

Last Updated: June 2026